Workflow Maintenance

Triage Issues

Workflow for evaluating and prioritizing incoming bug reports and feature requests

maintenancetriageworkflow
CLAUDE.md

When triaging incoming issues:

  1. Read the full issue description and any attached logs, screenshots, or reproduction steps.
  2. Classify the type: bug, feature request, question, or duplicate.
  3. If a bug, assess severity: does it affect all users, a subset, or edge cases? Is data at risk?
  4. If a duplicate, link to the existing issue and close.
  5. Add labels for type, severity, and affected area.
  6. Assign a priority: critical (fix now), high (next sprint), medium (backlog), low (nice to have).
  7. If more information is needed, ask specific questions and label as “needs info.”

Copy this workflow into your CLAUDE.md or agent config file so your agent follows this process automatically.

get crystl